In a world increasingly driven by technology and artificial intelligence, the skills that differentiate successful professionals are shifting. It's no longer just about what you know technically, but how effectively you can collaborate, communicate, adapt, and solve complex problems alongside intelligent machines.
What were once commonly called "soft skills" or "interpersonal skills" are now widely recognized as "durable skills." This term emphasizes their lasting value and relevance across various industries and evolving technologies. These are the foundational human capabilities that endure regardless of technological change.
Analytical thinking remains the most sought after core skill, with seven out of 10 companies considering it as essential in 2025, followed by resilience, flexibility and agility, along with leadership and social influence.
AI and big data top the list of fastest-growing skills, followed closely by networks and cybersecurity as well as technology literacy. Complementing these technology-related skills, creative thinking, resilience, flexibility and agility, along with curiosity and lifelong learning, are also expected to continue to rise in importance over the 2025-2030 period.
70% of leaders say there’s a skills gap.
Most companies lack strategic/critical thinking skills (top soft skill) then problem-solving, communication, adaptability, emotional intelligence, leadership, time management, creativity, remote work collaboration, cultural competence, storytelling.
Nearly 40% of leaders say workforce skills gaps are getting worse.
Top 10 Overall: 1. Communication, 2. Customer Service, 3. Leadership, 4. Project Management. 5. Management, 6. Analytics, 7. Teamwork, 8. Sales, 9. Problem-solving, 10. Research
Top Skill of the Moment: Adaptability
9 out of 10 global executives agree that soft skills (aka “human” or “durable” skills) are more important than ever.
AI & Durable Skills
As AI automates routine technical tasks, the uniquely human abilities become even more critical. Durable skills enable creativity, complex problem-solving, and nuanced communication that AI cannot replicate. These are the skills that will allow individuals to work effectively with AI and navigate future career landscapes.
The Need is Stronger than Ever.
The Cost of the Gap is Real.
The lack of these essential skills in graduates is a significant concern for employers. This skills gap impacts hiring, productivity, and ultimately, individual career success.